Cookie Policy

BACKGROUND

In accordance with Spanish regulations governing the use of cookies in relation to the provision of electronic communications services, as set forth in Royal Decree-Law 13/2012 of 30 March, we hereby inform you about the cookies used on the website of HOTEL GRAN REY (also the provider) and the reason for their use. Likewise, we inform you that by browsing the Website you are giving your consent to their use.

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognise the user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known.

COOKIES AFFECTED BY REGULATIONS AND EXEMPT COOKIES

According to the EU directive, the cookies that require informed consent by the user are analytics cookies and advertising and affiliation cookies, with technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the user being exempt.

TYPES OF COOKIES

1. According to the entity that manages them, there are first-party Cookies (those sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided) and third-party cookies (those sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies).
2. According to the length of time they remain active, there are session cookies (designed to collect and store data while the user accesses a web page) and persistent cookies (in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie – which can range from a few minutes to several years).
3. According to the purpose for which the information collected is processed, they can be:
1. Technical cookies (necessary for the use of the website and the provision of the contracted service),
2. Personalisation cookies (which allow the user to access the service with predefined characteristics, such as language, browser type, regional configuration, etc.),
3. Analysis cookies (they collect information on the use made of the website),
4. Advertising cookies (they collect information on the preferences and personal choices of users),
5. Affiliate cookies (they allow tracking of visits from other websites, with which the website establishes an affiliation contract).

TYPES OF COOKIES USED BY THIS WEBSITE

The cookies used on our website are session and third-party cookies, and they allow us to store and access information relating to the language, the type of browser used, and other general characteristics predefined by the user, as well as to track and analyse the activity carried out in order to improve and provide our services in a more efficient and personalised manner. The cookies used are, in any case, temporary, with the sole purpose of making navigation more efficient. Under no circumstances do these cookies provide personal data by themselves, nor are they used to collect them.

The use of cookies offers advantages, such as:

• it facilitates the user's navigation and access to the different services offered by this website;
• it prevents the user from having to configure the predefined general characteristics each time they access the website; and
• it favours the improvement of the functioning and services provided through this website, following the corresponding analysis of the information obtained through the installed cookies.

Upon accessing our website, you are informed that if you continue browsing, various third-party cookies will be installed, thereby consenting to the installation of certain cookies whose sole purpose will be to register access to our website for the production of anonymous statistics on visits, always collecting information anonymously. It is not necessary for you to accept the installation of these cookies; you will still be able to browse our entire website.

In various sections of our website, social network cookies may be installed, specifically the following:

• Twitter cookie, in accordance with the provisions of its privacy and cookie policy.
• Facebook cookie, in accordance with the provisions of its cookie policy.
• LinkedIn cookie, in accordance with the provisions of its page on the use of cookies.
• Google+ and Google Maps cookie, in accordance with the provisions of their page on the type of cookies they use.

REVOCATION

At any time you can access your browser settings to accept or reject all cookies, or select those whose installation you allow and those you do not, by following one of the following procedures, depending on the browser you use:

Google Chrome (in the Tools Menu):

Settings > Show advanced options > Privacy (Content settings) > Cookies: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktopandhl=es

Microsoft Internet Explorer (in the Tools Menu):

Internet Options > Privacy > Advanced: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:

Options > Privacy > Cookies: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Safari, iPad and iPhone:

Preferences > Privacy: https://support.apple.com/kb/ph21411?locale=es_ES

Opera:

Settings > Options > Advanced > Cookies: http://help.opera.com/Windows/12.00/es-ES/cookies.html

These browsers are subject to updates or modifications, so we cannot guarantee that they will completely match the version of your browser. It may also be that you use another browser not covered by these links, such as Konqueror, Arora, Flock, etc. To avoid these discrepancies, you can access the settings directly from your browser options, usually in the 'Options' menu in the 'Privacy' section. (Please consult your browser's help section for more information).

DEACTIVATION/ACTIVATION AND DELETION OF COOKIES

Restricting or blocking cookies is done through the browser settings.

If you do not want websites to place any cookies on your equipment, you can adapt your browser settings so that you are notified before any cookie is placed. Similarly, you can adapt the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any of the cookies already on the equipment. Please note that you will have to separately adapt the settings for each browser and equipment you use.

Please note that if you do not wish to receive cookies, we can no longer guarantee that our website will function properly. Some site functions may be lost and you may no longer be able to view certain websites. Furthermore, rejecting cookies does not mean that you will no longer see advertisements. It simply means that the advertisements will not be tailored to your interests and will be repeated more frequently.

Each browser has a different method for adapting settings. If necessary, consult the browser's help function to set the correct configuration.

To disable cookies on your mobile phone, please consult the device manual for more information.

You can get more information about cookies on the Internet at http://www.aboutcookies.org/.

Given the way the Internet and websites function, we do not always have information on the cookies placed by third parties through our website. This applies especially to cases where our web page contains what are called embedded elements: texts, documents, images or short films that are stored elsewhere but are displayed on or through our website.

Consequently, should you come across this type of cookie on this website and they are not listed above, please let us know. Alternatively, contact the third party directly to request information about the cookies they place, their purpose and duration, and how they have guaranteed your privacy.